Frequently asked questions

Instantly. As soon as payment clears, Polar emails your download links and license keys. They're also available in your customer portal for re-download anytime.

All major cards via Polar's secure checkout. Polar is the merchant of record — they handle billing, tax, and receipts. Your card details never touch our servers.

Yes. Payments are processed by Polar, a trusted merchant of record for digital products. You receive a proper receipt and can manage billing through their customer portal.

Yes — you keep lifetime access to the files you purchased, including updates we publish to those files.

Digital goods are generally non-refundable once delivered, but we want you happy. See our refund policy for the full details and how to request one.

Head to the customer portal to re-download anytime, or contact us and we'll resend your access.